Linn Academy
sessions on demand.

Future of ecommerce

On demand

Are you ready for Total Commerce?

Join Callum as he explores Total Commerce, and how connecting with the customer where they spend their time is changing the retail landscape. Callum will look at industry data, trends disrupting ecommerce and how Linnworks will be the technology driving this shift into 2021.

Callum Campbell - CEO at Linnworks

Future of ecommerce

On demand

The future of ecommerce, 2021 and beyond.

Our panel will be looking at how eCommerce has changed in 2020 and the challenges retailers now face. We discuss local vs global, marketplaces vs social and why you need to be ready for accelerated growth.

Callum Campbell - CEO at Linnworks

Sarah Carroll - Founder, Grow Global

Jim Herbert - VP Europe, BigCommerce

Nick Brackenbury - Co-Founder, NearSt

Future of ecommerce

On demand

The Ford story: how the automotive industry embraced ecommerce.

In this interview with Nigel we will dive into three key areas; the opportunities that come with selling direct to consumer, the challenges faced by brands in the changing retail landscape and the untapped potential of China.

Nigel Brackenbury - VP Customer Service Ops, Ford

Future of ecommerce

On demand

Ecommerce deep-dive with BrewDog.

As an instrumental contributor to BrewDog’s growth, David joins us to discuss what it’s like leading the day-to-day operations and strategic growth of a world class brand.

David McDowall - COO, BrewDog

Future of ecommerce

On demand

Global retail trends from 2020.

Sara unpacks key findings from the Retail X global retail report, including key trends and data from global markets. She identifies both the biggest opportunities and permanent changes retailers will face in 2020 peak and beyond.

Sara Lone - Research Director, Retail X

Future of ecommerce

On demand

10 steps retailers and brands can take today to get ahead of the game.

Referencing her experience with brands Sweaty Betty, LK Bennett, Arcadia and Fenwicks, Gabrielle presents key success factors for brands and retailers including agility, technology, values and trust.

Gabrielle Hase - CEO and Digital Non-Executive Director

Future of ecommerce

On demand

Ecommerce deep-dive with Source BMX.

Rich and Marc join us for a deep-dive into the challenges and opportunities Source BMX has navigated through 2020 including preparations for Brexit, expansions into new markets and ensuring a resilient tech stack.

Richard Moore - Co-Founder, Source BMX

Marc Moore - Co-Founder, Source BMX

Future of ecommerce

On demand

What is next for retail?
The importance of brand experience.

Jason joins Darin and Traci to look at the data behind the shift to ecommerce through 2020 and how brands will need to step up their brand experience to keep customers in their physical retail stores.

Darin Rabb - SVP, Global Brand Experience at lululemon

Traci Inglis - D2C eCommerce Expert

Operations

On demand

Raising the bar on customer experience through Peak.

Amazon Shipping present the need-to-know best practises to maintain customer experience and meet customer demands during the most challenging peak season online retailers will face.

Ines Van Gennip - Country Leader, Amazon Shipping

Operations

On demand

How online payment habits are changing.

Widely reported as the biggest disruptor in the eCommerce space, Klarna bring their key insights into changing payment trends and how BNPL is carving out the future of customer shopping habits.

Kevin Ward - Partnerships Director, Klarna

Operations

On demand

A look under the hood of a hypergrowth fulfillment company pre-peak.

Drawing on her leadership experience within retail technology companies, Esther unpacks her best practices for managing effective fulfillment operations through a high pressure peak season.

Matthew Carpentieri - Director of Partnerships, Ruby Has Fulfillment

Operations

On demand

Shipping: how to keep up with customer demands.

As an internationally respected expert in cross-border and marketplace commerce, Krish shares his best practises for keeping up with expected customer demands during peak and beyond.

Krish Iyer - Head of Industry Relations, Shipstation

Operations

On demand

How retailers are managing international payments in the 'New World'.

James brings a wealth of experience and knowledge to this session as he unpacks the key learnings from 2020 and identifies the lasting changes that will affect retailers in the 'new world' of total commerce.

James Allum - VP Europe, Payoneer

Operations

On demand

How to diversify and maintain a resilient supply chain.

Three internationally recognised experts join this panel to lead a candid discussion around how the pandemic has hit supply chain resources and how major brands are navigating these challenges.

Danny McMillan - Founder, Seller Sessions

Kian Golzari - Product Sourcing, The NBA

Steven Simonson - Supply Chain Expert

Operations

On demand

Trading cross border in 2021 - a panel discussion.

This panel discussion will take an honest and open look at the looming Brexit deadline and how this will impact retailers both selling in to and out of the UK in areas such as shipping, tax and resource.

Chris Dawson - Editor, Tamebay

Alex Wyatt - Global Project Manager, Simply VAT

Irene Keay - Senior Shipping Manager, eBay

Marketplaces

On demand

The cross-border opportunity in a turbulent environment.

Retailers and brands are facing a high risk peak season like never before. Tony brings a wealth of experience to the table as he discusses how retailers can prepare to mitigate risk through Q4 and beyond.

Tony Preedy - Chief Commercial Officer, Fruugo

Marketplaces

On demand

Key findings from the Internet Retailing 2020 Marketplaces Report.

Ian joins us to unpack the key findings from Internet Retailing's Marketplaces report, including growing opportunities and identifying the key information marketplace retailers need to know for 2021.

Ian Jindal - Founder, Internet Retailing

Marketplaces

On demand

Future-proofing for Amazon brands and retailers.

Amazon Marketplace present the 2021 roadmap, providing marketplace sellers with a first-look at the need-to-know updates and key information to prepare for growth and stay visible on the platform.

Nimmy Mathews -Head of Amazon Global, EU

Marketplaces

On demand

Facebook Shops: your digital storefront.

Join Dani as she leads a deep-dive into Facebook Shops and how social commerce is maximising on customer opportunities within social channels, with examples from retailers using the platform.

Dani Cook - Marketplace Partnerships, Facebook

Marketplaces

On demand

eBay managed payments and item specifics.

A quickfire masterclass in eBay managed payments and item specifics. Maria will run through best practises, tools and recommendations for retailers looking to drive growth on eBay.

Maria Simon - Global Product Marketing, eBay

Marketplaces

On demand

The eBay Roadmap for 2021, and how to increase visibility with eBay marketing tools.

eBay present this three part session focusing on marketing tools, listing visibility best practises and a full eBay roadmap for 2021.

Chris Gardner - Trading Director, eBay

Fabio Esposti - Head of Product Marketing, eBay

Berengere Chaintreau - Head of Seller Experience, eBay

Marketplaces

On demand

Commerce deep-dive with Turtle Wax.

Jon joins us for a deep-dive into the challenges and opportunities Turtle Wax has navigated through 2020 including preparations for growth, expansions into new markets and ensuring a resilient tech stack.

Jon Fawcett - eCommerce Manager EMEA, Turtle Wax

Marketplaces

On demand

How to expand your reach with Google Shopping selling tools.

When over 85% of shoppers are turning to the internet for their purchases, retailers need to ensure their products are visible. John shares a step-by-step guide on maximising visibility with Google Shopping.

John Kennard - Strategic Partnerships, Google