Catch up on previous Linn Academy sessions below.
Filter by topic via the buttons below.
Operations
On demand
Raising the bar on customer experience through Peak.
Amazon Shipping present the need-to-know best practises to maintain customer experience and meet customer demands during the most challenging peak season online retailers will face.
Ines Van Gennip - Country Leader, Amazon Shipping
Watch now
Operations
On demand
How online payment habits are changing.
Widely reported as the biggest disruptor in the eCommerce space, Klarna bring their key insights into changing payment trends and how BNPL is carving out the future of customer shopping habits.
Kevin Ward - Partnerships Director, Klarna
Watch now
Operations
On demand
A look under the hood of a hypergrowth fulfillment company pre-peak.
Drawing on her leadership experience within retail technology companies, Esther unpacks her best practices for managing effective fulfillment operations through a high pressure peak season.
Matthew Carpentieri - Director of Partnerships, Ruby Has Fulfillment
Watch now
Operations
On demand
Shipping: how to keep up with customer demands.
As an internationally respected expert in cross-border and marketplace commerce, Krish shares his best practises for keeping up with expected customer demands during peak and beyond.
Krish Iyer - Head of Industry Relations, Shipstation
Watch now
Operations
On demand
How retailers are managing international payments in the 'New World'.
James brings a wealth of experience and knowledge to this session as he unpacks the key learnings from 2020 and identifies the lasting changes that will affect retailers in the 'new world' of total commerce.
James Allum - VP Europe, Payoneer
Watch now
Operations
On demand
How to diversify and maintain a resilient supply chain.
Three internationally recognised experts join this panel to lead a candid discussion around how the pandemic has hit supply chain resources and how major brands are navigating these challenges.
Danny McMillan - Founder, Seller Sessions
Kian Golzari - Product Sourcing, The NBA
Steven Simonson - Supply Chain Expert
Watch now
Operations
On demand
Trading cross border in 2021 - a panel discussion.
This panel discussion will take an honest and open look at the looming Brexit deadline and how this will impact retailers both selling in to and out of the UK in areas such as shipping, tax and resource.
Chris Dawson - Editor, Tamebay
Alex Wyatt - Global Project Manager, Simply VAT
Irene Keay - Senior Shipping Manager, eBay
Watch now
Marketplaces
On demand
The cross-border opportunity in a turbulent environment.
Retailers and brands are facing a high risk peak season like never before. Tony brings a wealth of experience to the table as he discusses how retailers can prepare to mitigate risk through Q4 and beyond.
Tony Preedy - Chief Commercial Officer, Fruugo
Watch now
Marketplaces
On demand
Key findings from the Internet Retailing 2020 Marketplaces Report.
Ian joins us to unpack the key findings from Internet Retailing's Marketplaces report, including growing opportunities and identifying the key information marketplace retailers need to know for 2021.
Ian Jindal - Founder, Internet Retailing
Watch now
Marketplaces
On demand
Future-proofing for Amazon brands and retailers.
Amazon Marketplace present the 2021 roadmap, providing marketplace sellers with a first-look at the need-to-know updates and key information to prepare for growth and stay visible on the platform.
Nimmy Mathews -Head of Amazon Global, EU
Watch now
Marketplaces
On demand
Facebook Shops: your digital storefront.
Join Dani as she leads a deep-dive into Facebook Shops and how social commerce is maximising on customer opportunities within social channels, with examples from retailers using the platform.
Dani Cook - Marketplace Partnerships, Facebook
Watch now
Marketplaces
On demand
eBay managed payments and item specifics.
A quickfire masterclass in eBay managed payments and item specifics. Maria will run through best practises, tools and recommendations for retailers looking to drive growth on eBay.
Maria Simon - Global Product Marketing, eBay
Watch now
Marketplaces
On demand
The eBay Roadmap for 2021, and how to increase visibility with eBay marketing tools.
eBay present this three part session focusing on marketing tools, listing visibility best practises and a full eBay roadmap for 2021.
Chris Gardner - Trading Director, eBay
Fabio Esposti - Head of Product Marketing, eBay
Berengere Chaintreau - Head of Seller Experience, eBay
Watch now
Marketplaces
On demand
Commerce deep-dive with Turtle Wax.
Jon joins us for a deep-dive into the challenges and opportunities Turtle Wax has navigated through 2020 including preparations for growth, expansions into new markets and ensuring a resilient tech stack.
Jon Fawcett - eCommerce Manager EMEA, Turtle Wax
Watch now
Marketplaces
On demand
How to expand your reach with Google Shopping selling tools.
When over 85% of shoppers are turning to the internet for their purchases, retailers need to ensure their products are visible. John shares a step-by-step guide on maximising visibility with Google Shopping.
John Kennard - Strategic Partnerships, Google
Watch now
