Catch up on demand and hear expert speakers from some of the world’s biggest brands, ecommerce platforms and marketplaces.
Watch on demand
Sébastien Dubuisson
Commerce Partnerships, Facebook & Instagram
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Facebook Shops - seller success & best practice strategies
View SessionSébastien Dubuisson from Facebook & Instagram joins us to give a masterclass on Facebook commerce and Shops and provide insights on tips on how to successfully make this a key part of your social commerce strategy. Topics covered will include Shops catalog quality, product tagging and advertising.
Watch on-demandSébastien Dubuisson, Commerce Partnerships, Facebook & Instagram
Kyle Duford
Executive Creative Director, The Brand Leader
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Growing your business with emotion: How connecting through personalization earns brand loyalty and increases sales (continued)
View SessionModern brands — especially in a pandemic-living world — need a way to connect meaningfully to their customers. Kyle will walk you through examples of how emotionally connecting with other humans in authentic, meaningful ways is the answer. Using brands such as TOMS, Glossier, Patagonia, Rapha and others, he’ll ascertain the ways in which building memorable connection is easier than you may think. Because, well… we’re all yearning for the same thing: connection.
Watch on-demandKyle Duford, Executive Creative Director, The Brand Leader
Richard Kestenbaum
Partner at Triangle Capital LLC, Contributor at Forbes.com
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
RETHINK Retail presents: The future of ecommerce
View SessionHear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.
Watch on-demandSucharita Kodali, Retail Industry Analyst, Forrester
Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com
Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer
Ron Thurston
Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
RETHINK Retail presents: The future of ecommerce
View SessionHear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.
Watch on-demandSucharita Kodali, Retail Industry Analyst, Forrester
Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com
Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer
SangHa Park
Partnerships Manager, Pinterest
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Masterclass - Inspire Shopping with Pinterest
View SessionThe global social commerce market is expected to grow to $604.5bn by 2027, and as social platforms add more and more ecommerce integrations, it's fast becoming a key selling channel for brands. Pinterest join us to give a masterclass on shopping best practices and how to drive more sales with inspired shopping. Join this session to hear 3 key steps to be where shoppers are with Pinterest.
Watch on-demandSangHa Park, Partnerships Manager, Pinterest
Sucharita Kodali
Retail Analyst, Forrester
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
RETHINK Retail presents: The future of ecommerce
View SessionHear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.
Watch on-demandSucharita Kodali, Retail Industry Analyst, Forrester
Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com
Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer
Jean-Philippe Nier
Ecommerce Director, Kraft Heinz
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From B2B to D2C: Winning strategies to go direct to your customer
View SessionFor many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.
Watch on-demandJean-Philippe Nier, Ecommerce Director, Kraft Heinz
Marco Suarez, Head of Customer Experience, Methodical Coffee
Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment
Marco Suarez
Head of Customer Experience, Methodical Coffee
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From B2B to D2C: Winning strategies to go direct to your customer
View SessionFor many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.
Watch on-demandJean-Philippe Nier, Ecommerce Director, Kraft Heinz
Marco Suarez, Head of Customer Experience, Methodical Coffee
Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment
Andy Mulcahy
Strategy & Insight Director, IMRG
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Retail trends in the post-pandemic economy - what next for UK retailers?
View SessionAndy Mulcahy from IMRG, the UK's leading online retail association, joins us to provide an overview of the key retail trends that have emerged in the post-pandemic economy, which consumer and shopping behaviors are here to stay, and where to next for the UK's retailers. The pandemic forced a lot of volume online, but now most restrictions are gone, where are things currently headed? Have there been any shifts that might be long-term, and what are expectations for the Black Friday peak trading period?
Watch on-demandAndy Mulcahy, Strategy & Insight Director, IMRG
Greg Gillman
CRO, MuteSix
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Strategies to optimize your ecommerce presence to drive growth
View SessionJoin this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.
Watch on-demandCalvin Green, Account Director, Queryclick
Blake Kidd, Director, Search & Marketplaces, Rise Interactive
Greg Gillman, CRO, MuteSix
Chris Dawson
Editor, Tamebay
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
2022 & Beyond: An interview with Linnworks CEO Callum Campbell & Tamebay's Chris Dawson
View SessionJoin this fireside chat with Tamebay Editor Chris Dawson and Linnworks CEO Callum Campbell as they discuss the great commerce acceleration into 2022 and beyond, what decisions online retailers should be making now to maintain growth and mitigate issues, and what will drive innovation and change in ecommerce in the coming year.
Watch on-demandCallum Campbell, CEO, Linnworks
Chris Dawson, Editor, Tamebay
Tad Frost
COO, Short Par 4
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
The subscription model revolution - driving growth from customer loyalty
View SessionThe subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.
Watch on-demandJay Myers, Co-founder and VP of Growth, Bold Commerce
Tad Frost, COO, Short Par 4
Scott Hoiland, Co-founder, KetoKrate
Jason Nyhus
SVP, Digital River
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Building a truly sustainable brand: from sourcing to selling
View SessionHow can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.
Watch on-demandOmari Whyte, Director of Operations, Nisolo
James Moody, Founder & CEO, Sendle
Jason Nyhus, SVP Global Sales, Digital River
Kevin Marvinac
Head of Partnerships, ShipBob
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to transform your logistics using distributed inventory
View SessionHear from ecommerce fulfilment experts, ShipBob, on how to optimize your logistics with a 3PL strategy by splitting your inventory across different distribution centers. Get insights and tips on how to set up successful inventory distribution to spread risk, drive down shipping costs and get your products to your customers faster.
Watch on-demandKevin Marvinac, Head of Partnerships, ShipBob
Christopher Yin
Global Creative Director, Redstage
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
AR in consumer goods: Bringing the product to the customer
View SessionB2B ecommerce experts Redstage are joined by Sayduck to talk through the key benefits of AR in consumer goods and how you can leverage this technology to bring immersive experiences to your customers.
Watch on-demandChris Yin, Global Creative Director, Redstage
Gerda Verbickaite, Head of Marketing at Sayduck
Omari Whyte
Director of Operations, Nisolo
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Building a truly sustainable brand: from sourcing to selling
View SessionHow can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.
Watch on-demandOmari Whyte, Director of Operations, Nisolo
James Moody, Founder & CEO, Sendle
Jason Nyhus, SVP Global Sales, Digital River
Lexie Lancaster Larsen
COO, Spiritless
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From launch to growth: Lessons from scaling up an ecommerce business during the pandemic
View SessionSpiritless, a non-alcoholic spirits brand, took the bold step of not only launching their brand during the global pandemic, but also conducting over 100 virtual pitch meetings. Join our panellists from Spiritless and Grow Global to discuss key lessons learnt from taking the leap and how to make the most of opportunities arising from rapidly changing trends and consumer attitudes and preferences.
Watch on-demandLexie Lancaster Larsen, COO, Spiritless
Sarah Carroll, Founder, Grow Global
Jill Liliedahl
VP Business Development, Inventory Planner
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Top tips for inventory planning in an unpredictable economy
View SessionHow do you strike a balance between optimizing stock levels and managing cash flow? Hear from Inventory Planner on the key information you need for successful inventory forecasting, how to manage seasonal products and promotions, and key tips for forecasting sales of new products. Also how to manage replenishment to avoid over- or understocks so you can maximize revenue and capture every sale.
Watch on-demandJill Liliedahl, VP Business Development, Inventory Planner
Daniel Johnson
CRO, Zonos
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Take control of your cross-border business - technology and automation for global ecommerce
View SessionGet valuable insight from Zonos CRO, Daniel Johnson on how improving transparency and the buying experience for your international shoppers increases your customer lifetime value. Also learn how to simplify cross-border selling by automating duty and tax calculation, collection, and remittance.
Watch on-demandDaniel Johnson, CRO, Zonos
Tom Dixon
Ecommerce Specialist, Dept of International Trade
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
E-Exporting programme - how DIT can help you sell successfully overseas
View SessionHear from Department of International Trade (UK) ecommerce specialist, Tom Dixon, on how DIT's E-Exporting program can help you sell online overseas and the key resources available to help UK companies export their products via ecommerce.
Watch on-demandTom Dixon, Ecommerce Specialist, Dept of International Trade (UK Gov)
Mark Lister
Chief Commercial Officer, OnBuy
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to maximize success with marketplace selling
View SessionMarketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.
Watch on-demandEndika Villasol, Head of Marketplaces, Mister Auto
Mark Lister, Chief Commercial Officer, OnBuy
Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses
Shakhil Shah, Business Development Partner, Allegro
James Allum
VP Regional Head - Europe, Payoneer
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Grow to Sell – what do you need to consider
View SessionAutomate channel sponsor, Payoneer give their keynote speech followed by a workshop
Watch on-demandJames Allum, VP, Regional Head - Europe, Payoneer
Carlos Abascal, CFO, Factory14
Alex Kazim
VP Advertising, eBay Inc
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Why eBay? A look at eBay in the UK and the opportunity for sellers
View Session2pm BST Alex Kazim, VP & GM of Global Advertising at eBay Inc - Maximize eCommerce sales with ads. eBay will kick off day 2 at Linn Academy with an update on how sellers can maximize sales with advertising, and breakdown 3 solutions that are helping the eBay Seller community boost visibility and drive sales. Hear key acquisition strategies, followed by a workshop for eBay sellers on how to grow your customer share and capture more sales. At 2:30pm BST Simon Doe, Sr Partnerships & BD Manager, eBay Inc with 'Why eBay?' - A look at eBay in the UK with focus on how eBay sellers can grow customer share and capture more sales.
Watch on-demandAlex Kazim, VP Advertising, eBay Inc
Simon Doe, Sr Partnerships & BD Manager, eBay Inc
Jarod Nickerson
CEO, Arrow Commodities
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Supply chain challenges and how to mitigate risk
View SessionVolatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.
Watch on-demandJarod Nickerson, CEO, Arrow Commodities
Troy Graham, VP of Partnerships, Descartes
Jason Stuckey, GM North America, Linnworks
Shannon Roddy
Amazon Expert & Founder, Marketplace Seller Courses
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to maximize success with marketplace selling
View SessionMarketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.
Watch on-demandEndika Villasol, Head of Marketplaces, Mister Auto
Mark Lister, Chief Commercial Officer, OnBuy
Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses
Shakhil Shah, Business Development Partner, Allegro
Scott Hoiland
Co-founder, KetoKrate
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
The subscription model revolution - driving growth from customer loyalty
View SessionThe subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.
Watch on-demandJay Myers, Co-founder and VP of Growth, Bold Commerce
Tad Frost, COO, Short Par 4
Scott Hoiland, Co-founder, KetoKrate
Endika Villasol
Head of Marketplaces, Mister Auto
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to maximize success with marketplace selling
View SessionMarketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.
Watch on-demandEndika Villasol, Head of Marketplaces, Mister Auto
Mark Lister, Chief Commercial Officer, OnBuy
Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses
Shakhil Shah, Business Development Partner, Allegro
Martin Bell
Director of Ecommerce, Hotel Chocolat
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From storefront to ecommerce: building a successful multichannel retail operation
View SessionThe sudden closing of storefronts along the high street and shopping centers around the world in 2020 forced many retail brands to accelerate their digital transformation and scale up their ecommerce operations to maintain sales revenue and business continuity. Join this session to hear how luxury chocolate retailer, Hotel Chocolat and US horse apparel retailer Farmhouse Tack navigated the pandemic by refocusing their marketing, customer experience and operations to build an online experience that delivered increased sales and new customers, and how they plan to continue their digital transformation to build on this momentum into 2022.
Watch on-demandMartin Bell, Director of Ecommerce, Hotel Chocolat
Michelle Drum, E-commerce Manager, Farmhouse Tack
Matthew Carpentieri
Vice President of Global Partnerships, Ruby Has Fulfillment
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From B2B to D2C: Winning strategies to go direct to your customer
View SessionFor many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.
Watch on-demandJean-Philippe Nier, Ecommerce Director, Kraft Heinz
Marco Suarez, Head of Customer Experience, Methodical Coffee
Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment
Simon Doe
Sr Partnerships & BD Manager, eBay Inc
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Why eBay? A look at eBay in the UK and the opportunity for sellers
View Session2pm BST Alex Kazim, VP & GM of Global Advertising at eBay Inc - Maximize eCommerce sales with ads. eBay will kick off day 2 at Linn Academy with an update on how sellers can maximize sales with advertising, and breakdown 3 solutions that are helping the eBay Seller community boost visibility and drive sales. Hear key acquisition strategies, followed by a workshop for eBay sellers on how to grow your customer share and capture more sales. At 2:30pm BST Simon Doe, Sr Partnerships & BD Manager, eBay Inc with 'Why eBay?' - A look at eBay in the UK with focus on how eBay sellers can grow customer share and capture more sales.
Watch on-demandAlex Kazim, VP Advertising, eBay Inc
Simon Doe, Sr Partnerships & BD Manager, eBay Inc
Chris Lavoie
Technology Partner Manager, Gorgias
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to drive conversions & retention through personalized customer experiences for Black Friday/Cyber Monday
View SessionCustomer service experts, Gorgias, give a quickfire masterclass on how to excel at customer service online, how to drive revenue, customer loyalty and retention from your customer service channels and the key factors that can make your customer service a key driver of your brand during this year's Black Friday/Cyber Monday retail campaign.
Watch on-demandChris Lavoie, Technology Partner Manager, Gorgias
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Gerda Verbickaite
Head of Marketing at Sayduck
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
AR in consumer goods: Bringing the product to the customer
View SessionB2B ecommerce experts Redstage are joined by Sayduck to talk through the key benefits of AR in consumer goods and how you can leverage this technology to bring immersive experiences to your customers.
Watch on-demandChris Yin, Global Creative Director, Redstage
Gerda Verbickaite, Head of Marketing at Sayduck
James Moody
Founder & CEO, Sendle
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Building a truly sustainable brand: from sourcing to selling
View SessionHow can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.
Watch on-demandOmari Whyte, Director of Operations, Nisolo
James Moody, Founder & CEO, Sendle
Jason Nyhus, SVP Global Sales, Digital River
Tim Ahlenius
VP of Strategy, AmericanEagle.com
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Multichannel selling strategies and how to keep control of your brand
View SessionScaling your business across multiple selling channels is key to driving growth, reaching new audiences and increasing sales. But how do you keep control of all aspects of your business and manage customer expectations across a range of retail platforms? And how do product selection and discoverability, pricing, shipping and fulfilment impact on your brand? Our panel will discuss key strategies to scale up your business across multiple retail platforms, with insights on how to leverage the benefits of each platform to maximize growth and revenue.
Watch on-demandIris Schiefer, Senior Strategic Partnerships Manager EMEA, Big Commerce
Tim Ahlenius, VP of Strategy, AmericanEagle.com
Iris Schiefer
Senior Strategic Partnerships Manager EMEA, BigCommerce
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Multichannel selling strategies and how to keep control of your brand
View SessionScaling your business across multiple selling channels is key to driving growth, reaching new audiences and increasing sales. But how do you keep control of all aspects of your business and manage customer expectations across a range of retail platforms? And how do product selection and discoverability, pricing, shipping and fulfilment impact on your brand? Our panel will discuss key strategies to scale up your business across multiple retail platforms, with insights on how to leverage the benefits of each platform to maximize growth and revenue.
Watch on-demandIris Schiefer, Senior Strategic Partnerships Manager EMEA, Big Commerce
Tim Ahlenius, VP of Strategy, AmericanEagle.com
Sarah Carroll
Founder, Grow Global
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From launch to growth: Lessons from scaling up an ecommerce business during the pandemic
View SessionSpiritless, a non-alcoholic spirits brand, took the bold step of not only launching their brand during the global pandemic, but also conducting over 100 virtual pitch meetings. Join our panellists from Spiritless and Grow Global to discuss key lessons learnt from taking the leap and how to make the most of opportunities arising from rapidly changing trends and consumer attitudes and preferences.
Watch on-demandLexie Lancaster Larsen, COO, Spiritless
Sarah Carroll, Founder, Grow Global
Franchesca Gayadan
VP of Enterprise Sales, Zip
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Buy Now, Pay Later: Global insights & consumer trends to optimize your ecommerce strategy in 2022
View SessionJoin this session hosted by Zip to hear the latest global insights and trends in Buy Now, Pay Later, and how it is the fastest growing payment method today. Learn how offering installment payment options at checkout can increase your sales, AOV, conversion and revenue.
Watch on-demandFranchesca Gayadan, VP of Enterprise Sales, Zip
Carlos Abascal
CFO, Factory14
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Grow to Sell – what do you need to consider
View SessionAutomate channel sponsor, Payoneer give their keynote speech followed by a workshop
Watch on-demandJames Allum, VP, Regional Head - Europe, Payoneer
Carlos Abascal, CFO, Factory14
Calvin Green
Account Director, Queryclick
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Strategies to optimize your ecommerce presence to drive growth
View SessionJoin this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.
Watch on-demandCalvin Green, Account Director, Queryclick
Blake Kidd, Director, Search & Marketplaces, Rise Interactive
Greg Gillman, CRO, MuteSix
Jay Myers
Co-founder and VP of Growth, Bold Commerce
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
The subscription model revolution - driving growth from customer loyalty
View SessionThe subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.
Watch on-demandJay Myers, Co-founder and VP of Growth, Bold Commerce
Tad Frost, COO, Short Par 4
Scott Hoiland, Co-founder, KetoKrate
Troy Graham
VP of Partnerships, Descartes
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Supply chain challenges and how to mitigate risk
View SessionVolatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.
Watch on-demandJarod Nickerson, CEO, Arrow Commodities
Troy Graham, VP of Partnerships, Descartes
Jason Stuckey, GM North America, Linnworks
Tosin Oke
Director of Sales, Payoneer
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Crystal Ball – what do we see coming in ecommerce?
View SessionJoin Tosin Oke, Director of Sales at Payoneer who’ll be looking into a crystal ball to share his insight on the future of payments for ecommerce businesses. Tosin will share his insights as to what he’s seeing across the industry, common themes from customer conversations and the increasing need for managing cross border payments needs.
Watch on-demandTosin Oke, Director of Sales, Payoneer
Shakhil Shah
Business Development Partner, Allegro
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
How to maximize success with marketplace selling
View SessionMarketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.
Watch on-demandEndika Villasol, Head of Marketplaces, Mister Auto
Mark Lister, Chief Commercial Officer, OnBuy
Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses
Shakhil Shah, Business Development Partner, Allegro
Blake Kidd
Director, Search & Marketplaces, Rise Interactive
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Strategies to optimize your ecommerce presence to drive growth
View SessionJoin this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.
Watch on-demandCalvin Green, Account Director, Queryclick
Blake Kidd, Director, Search & Marketplaces, Rise Interactive
Greg Gillman, CRO, MuteSix
Michelle Drum
E-commerce Manager, Farmhouse Tack
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
From storefront to ecommerce: building a successful multichannel retail operation
View SessionThe sudden closing of storefronts along the high street and shopping centers around the world in 2020 forced many retail brands to accelerate their digital transformation and scale up their ecommerce operations to maintain sales revenue and business continuity. Join this session to hear how luxury chocolate retailer, Hotel Chocolat and US horse apparel retailer Farmhouse Tack navigated the pandemic by refocusing their marketing, customer experience and operations to build an online experience that delivered increased sales and new customers, and how they plan to continue their digital transformation to build on this momentum into 2022.
Watch on-demandMartin Bell, Director of Ecommerce, Hotel Chocolat
Michelle Drum, E-commerce Manager, Farmhouse Tack
Phil Booker
Head of Partnerships, Fruugo
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Coffee break with Fruugo
View SessionTake a quick break with Fruugo and you could win a Playstation 5 and other top prizes at this interactive coffee break quiz. Answer 10 multiple choice questions on surprising cross border stats in this quick quiz hosted by Fruugo. Bring your best guesses! 1st prize - Playstation 5 2nd prize - Apple Airpods Pro 3rd prize - Google Nest home hub
Watch on-demandPhil Booker, Head of Partnerships, Fruugo
Eszter Koves
Head of Account Management, Amazon
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
View SessionJoin Eszter Koves from the commercial team at Amazon Shipping, to dive into findings from a RetailX report around the importance of next-day delivery in the modern climate.
Watch on-demandEszter Koves, Head of Account Management, Amazon
Callum Campbell
CEO, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
The great commerce acceleration - capturing every growth opportunity in the midst of change
View SessionJoin Linnworks CEO, Callum Campbell as he looks back at an unprecedented year in commerce and unpacks how a Total Commerce approach drove growth for many retailers through recent uncertain times. Also discover what the key elements of their success was, and how retailers can build on this momentum to set themselves up for success in the new, effortless economy.
Watch on-demandCallum Campbell, CEO, Linnworks
Jason Stuckey
GM North America, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Supply chain challenges and how to mitigate risk
View SessionVolatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.
Watch on-demandJarod Nickerson, CEO, Arrow Commodities
Troy Graham, VP of Partnerships, Descartes
Jason Stuckey, GM North America, Linnworks
Simon Curd
VP Product, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Total Commerce 2025: Adapting to an evolving ecommerce landscape
View SessionEcommerce has experienced unprecedented growth - and challenges - in the past 18 months. Where do we go from here? This session examines emerging ecommerce trends and how they will influence the Linnworks product roadmap.
Watch on-demandSimon Curd, VP Product, Linnworks
Matt Heitzer
Solution Engineer, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Achieve Total Commerce through Automation
View SessionAutomation is central to Total Commerce, helping sellers of all sizes reduce manual effort, optimize workflows and fuel growth. Discover key use cases for Linnworks powerful Automation capabilities.
Watch on-demandMatt Heitzer, Solutions Engineer, Linnworks
Chris Gates
Product Manager, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Prepare for peak with order management best practice
View SessionUncover best practice strategies to streamline order management ahead of peak trading with a showcase of the latest Linnworks Order Management enhancements.
Watch on-demandChris Gates, Product Manager, Linnworks
Lynn Torbett
Partner Director North America, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Maximize the potential of the Linnworks commerce ecosystem
View SessionThis session showcases highlights from the Linnworks app store and recent updates from our partner network, including Easyship, Shipbob and Easypost.
Watch on-demandAlexandra Nolan, Partner Program Manager, Linnworks
Lynn Torbert, Partner Director North America, Linnworks
Monika Ratniece
Senior Account Executive, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Linnworks 101 - an introduction to the platform
View SessionJoin us for a quickfire demo of the Linnworks platform, highlighting key features that will help you automate and control your business as you scale up and grow.
Watch on-demandDonald Morgan, Pre-Sales Engineer, Linnworks
Monika Ratniece, Senior Account Executive, Linnworks
Alexandra Nolan
Partner Program Manager, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Maximize the potential of the Linnworks commerce ecosystem
View SessionThis session showcases highlights from the Linnworks app store and recent updates from our partner network, including Easyship, Shipbob and Easypost.
Watch on-demandAlexandra Nolan, Partner Program Manager, Linnworks
Lynn Torbert, Partner Director North America, Linnworks
Kat Davison
Technical Success Manager, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Unlocking commerce growth with Linnworks Mobile
View SessionJoin our Technical Success Manager Kat for a deep dive into Linnworks Mobile. Discover how the advanced features can optimise your operations and set your business up for success.
Watch on-demandKat Davison, Technical Success Manager, Linnworks
Donald Morgan
Pre-Sales Engineer, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Linnworks 101 - an introduction to the platform
View SessionJoin us for a quickfire demo of the Linnworks platform, highlighting key features that will help you automate and control your business as you scale up and grow.
Watch on-demandDonald Morgan, Pre-Sales Engineer, Linnworks
Monika Ratniece, Senior Account Executive, Linnworks
Sam Wakeford
Customer Success Team Lead, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Strategies to navigate business challenges and minimize interruption
View SessionJoin our expert Customer Success team as they share common business challenges and key strategies to mitigate business interruption and to manage and drive growth.
Watch on-demandSam Wakeford, Customer Success Team Lead, Linnworks
Anna Craddock, Senior Customer Success Manager, Linnworks
Anna Craddock
Senior Customer Success Manager, Linnworks
Analyzing the delivery promise – succeeding in peak with Amazon Shipping
Strategies to navigate business challenges and minimize interruption
View SessionJoin our expert Customer Success team as they share common business challenges and key strategies to mitigate business interruption and to manage and drive growth.
Watch on-demandSam Wakeford, Customer Success Team Lead, Linnworks
Anna Craddock, Senior Customer Success Manager, Linnworks
Fabio Esposti
Head of Product Marketing, eBay
The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools
View Session
Berengere Chaintreau
Head of Seller Experience, eBay
The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools
View Session
Gabrielle Hase
CEO, Soleberry Advisory
10 Steps retailers and brands can take today to get ahead of the game
View Session
Ian Jindal
Founder, Internet Retailing
Key findings from the Internet Retailing 2020 marketplaces report
View Session
Ines van Gennip
Country Leader, Amazon Shipping
Raising the bar on customer experience through peak
View Session
James Alluum
VP Europe, Payoneer
How retailers are managing international payments in the ‘new world’
View Session
Krish Iyer
Head of Industry Relations, Shipstation
Shipping: How to keep up with customer demands
View Session
Alex Wyatt
Global Project Manager, SimplyVAT
Trading Cross Border in 2020, a panel discussion
View Session
Danny McMillan
Founder, Seller Sessions
How to diversify and maintain a resilient supply chain - panel discussion
View Session
Kian Golzari
Product Sourcing, The NBA
How to diversify and maintain a resilient supply chain - panel discussion
View Session
Steven Simonson
Supply Chain Expert
How to diversify and maintain a resilient supply chain - panel discussion
View Session
Matthew Carpentieri
Director of Partnerships, Ruby Has Fulfillment
A look under the hood of a hyper-growth fulfillment company pre-peak
View Session
Chris Gardner
Trading Director, eBay
The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools
View Session
Nigel Brackenbury
VP Customer Service Ops, Ford
The Ford story: how the automotive industry embraced ecommerce
View Session
John Kennard
Strategic Partnerships, Google
How to expand your reach with Google Shopping selling tools
View Session
Darin Rabb
SVP, Global Brand Experience at lululemon
What is next for retail? The importance of brand experience.
View Session
Traci Inglis
D2C ecommerce Expert
What is next for retail? The importance of brand experience.
View Session
