2021 Speakers.

Catch up on-demand and hear expert speakers from some of the world’s biggest brands, ecommerce platforms and marketplaces.

Watch on-demand

Chris Dawson

Editor, Tamebay

Session details coming soon

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Jason Nyhus

Jason Nyhus

SVP, Digital River

Session details coming soon

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Omari Whyte

Omari Whyte

Director of Operations, Nisolo

Session details coming soon

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Lexie Lancaster

Lexie Lancaster Larsen

COO, Spiritless

Session details coming soon

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Tom Dixon

Tom Dixon

Ecommerce Specialist, Dept of International Trade

Session details coming soon

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Callum Campbell

Callum Campbell

CEO, Linnworks

Session details coming soon

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Jason Stuckey

Jason Stuckey

GM North America, Linnworks

Session details coming soon

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Simon Curd

Simon Curd

VP Product, Linnworks

Session details coming soon

View Session

More speakers to be announced in the coming weeks

Sébastien Dubuisson

Sébastien Dubuisson

Commerce Partnerships, Facebook & Instagram

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Facebook Shops - seller success & best practice strategies

View Session

Day 2

4pm BST / 11AM ET

Facebook Shops - seller success & best practice strategies

Sébastien Dubuisson from Facebook & Instagram joins us to give a masterclass on Facebook commerce and Shops and provide insights on tips on how to successfully make this a key part of your social commerce strategy. Topics covered will include Shops catalog quality, product tagging and advertising.

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Sébastien Dubuisson, Commerce Partnerships, Facebook & Instagram

Kyle Duford

Kyle Duford

Executive Creative Director, The Brand Leader

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Growing your business with emotion: How connecting through personalization earns brand loyalty and increases sales (continued)

View Session

Day 1

4.30PM BST / 11.30AM ET

Growing your business with emotion: How connecting through personalization earns brand loyalty and increases sales (continued)

Modern brands — especially in a pandemic-living world — need a way to connect meaningfully to their customers. Kyle will walk you through examples of how emotionally connecting with other humans in authentic, meaningful ways is the answer. Using brands such as TOMS, Glossier, Patagonia, Rapha and others, he’ll ascertain the ways in which building memorable connection is easier than you may think. Because, well… we’re all yearning for the same thing: connection.

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Kyle Duford, Executive Creative Director, The Brand Leader

Richard Kestenbaum

Richard Kestenbaum

Partner at Triangle Capital LLC, Contributor at Forbes.com

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

RETHINK Retail presents: The future of ecommerce

View Session

Day 1

3PM BST / 10AM ET

RETHINK Retail presents: The future of ecommerce

Hear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.

Watch on-demand

Sucharita Kodali, Retail Industry Analyst, Forrester

Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com

Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer

Ron Thurston

Ron Thurston

Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

RETHINK Retail presents: The future of ecommerce

View Session

Day 1

3PM BST / 10AM ET

RETHINK Retail presents: The future of ecommerce

Hear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.

Watch on-demand

Sucharita Kodali, Retail Industry Analyst, Forrester

Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com

Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer

SangHa Park

SangHa Park

Partnerships Manager, Pinterest

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Masterclass - Inspire Shopping with Pinterest

View Session

Day 2

4.30PM BST / 11.30AM ET

Masterclass - Inspire Shopping with Pinterest

The global social commerce market is expected to grow to $604.5bn by 2027, and as social platforms add more and more ecommerce integrations, it's fast becoming a key selling channel for brands. Pinterest join us to give a masterclass on shopping best practices and how to drive more sales with inspired shopping. Join this session to hear 3 key steps to be where shoppers are with Pinterest.

Watch on-demand

SangHa Park, Partnerships Manager, Pinterest

Sucharita Kodali

Sucharita Kodali

Retail Analyst, Forrester

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

RETHINK Retail presents: The future of ecommerce

View Session

Day 1

3PM BST / 10AM ET

RETHINK Retail presents: The future of ecommerce

Hear our panel of top experts dive into RETHINK Retail's new 'Future of Commerce' report to draw on insights and unpack the coming changes that are, or soon will be, disrupting the ecommerce world. From brands connecting more directly to consumers to customer experience, physical retail, social and B2B ecommerce, these industry leaders will look at the big issues that retailers need to act on now.

Watch on-demand

Sucharita Kodali, Retail Industry Analyst, Forrester

Richard Kestenbaum, Partner at Triangle Capital LLC, Contributor at Forbes.com

Ron Thurston, Founder TAKE PRIDE TODAY™, Best Selling Author of RETAIL PRIDE, 2021 Top 100 Global Retail Influencer

Jean-Philippe Nier

Jean-Philippe Nier

Ecommerce Director, Kraft Heinz

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From B2B to D2C: Winning strategies to go direct to your customer

View Session

Day 1

5PM BST / 12PM ET

From B2B to D2C: Winning strategies to go direct to your customer

For many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.

Watch on-demand

Jean-Philippe Nier, Ecommerce Director, Kraft Heinz

Marco Suarez, Head of Customer Experience, Methodical Coffee

Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment


Marco Suarez

Marco Suarez

Head of Customer Experience, Methodical Coffee

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From B2B to D2C: Winning strategies to go direct to your customer

View Session

Day 1

5PM BST / 12PM ET

From B2B to D2C: Winning strategies to go direct to your customer

For many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.

Watch on-demand

Jean-Philippe Nier, Ecommerce Director, Kraft Heinz

Marco Suarez, Head of Customer Experience, Methodical Coffee

Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment


Andy Mulcahy

Andy Mulcahy

Strategy & Insight Director, IMRG

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Retail trends in the post-pandemic economy - what next for UK retailers?

View Session

Day 1

4PM BST / 11AM ET

Retail trends in the post-pandemic economy - what next for UK retailers?

Andy Mulcahy from IMRG, the UK's leading online retail association, joins us to provide an overview of the key retail trends that have emerged in the post-pandemic economy, which consumer and shopping behaviors are here to stay, and where to next for the UK's retailers. The pandemic forced a lot of volume online, but now most restrictions are gone, where are things currently headed? Have there been any shifts that might be long-term, and what are expectations for the Black Friday peak trading period?

Watch on-demand

Andy Mulcahy, Strategy & Insight Director, IMRG

Greg Gillman

Greg Gillman

CRO, MuteSix

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Strategies to optimize your ecommerce presence to drive growth

View Session

Day 1

5PM BST / 12PM ET

Strategies to optimize your ecommerce presence to drive growth

Join this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.

Watch on-demand

Calvin Green, Account Director, Queryclick

Blake Kidd, Director, Search & Marketplaces, Rise Interactive

Greg Gillman, CRO, MuteSix

Chris Dawson

Chris Dawson

Editor, Tamebay

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

2022 & Beyond: An interview with Linnworks CEO Callum Campbell & Tamebay's Chris Dawson

View Session

Day 1

2.30PM BST / 9.30AM ET

2022 & Beyond: An interview with Linnworks CEO Callum Campbell & Tamebay's Chris Dawson

Join this fireside chat with Tamebay Editor Chris Dawson and Linnworks CEO Callum Campbell as they discuss the great commerce acceleration into 2022 and beyond, what decisions online retailers should be making now to maintain growth and mitigate issues, and what will drive innovation and change in ecommerce in the coming year.

Watch on-demand

Callum Campbell, CEO, Linnworks

Chris Dawson, Editor, Tamebay

Tad Frost

Tad Frost

COO, Short Par 4

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

The subscription model revolution - driving growth from customer loyalty

View Session

Day 1

5PM BST / 12PM ET

The subscription model revolution - driving growth from customer loyalty

The subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.

Watch on-demand

Jay Myers, Co-founder and VP of Growth, Bold Commerce

Tad Frost, COO, Short Par 4

Scott Hoiland, Co-founder, KetoKrate

Jason Nyhus

Jason Nyhus

SVP, Digital River

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Building a truly sustainable brand: from sourcing to selling

View Session

Day 2

5PM BST / 12PM ET

Building a truly sustainable brand: from sourcing to selling

How can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.

Watch on-demand

Omari Whyte, Director of Operations, Nisolo

James Moody, Founder & CEO, Sendle

Jason Nyhus, SVP Global Sales, Digital River

Kevin Marvinac

Kevin Marvinac

Head of Partnerships, ShipBob

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to transform your logistics using distributed inventory

View Session

Day 2

4PM BST / 11AM ET

How to transform your logistics using distributed inventory

Hear from ecommerce fulfilment experts, ShipBob, on how to optimize your logistics with a 3PL strategy by splitting your inventory across different distribution centers. Get insights and tips on how to set up successful inventory distribution to spread risk, drive down shipping costs and get your products to your customers faster.

Watch on-demand

Kevin Marvinac, Head of Partnerships, ShipBob

Christopher Yin

Christopher Yin

Global Creative Director, Redstage

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

AR in consumer goods: Bringing the product to the customer

View Session

Day 2

2PM BST / 9AM ET

AR in consumer goods: Bringing the product to the customer

B2B ecommerce experts Redstage are joined by Sayduck to talk through the key benefits of AR in consumer goods and how you can leverage this technology to bring immersive experiences to your customers.

Watch on-demand

Chris Yin, Global Creative Director, Redstage

Gerda Verbickaite, Head of Marketing at Sayduck

Omari Whyte

Omari Whyte

Director of Operations, Nisolo

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Building a truly sustainable brand: from sourcing to selling

View Session

Day 2

5PM BST / 12PM ET

Building a truly sustainable brand: from sourcing to selling

How can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.

Watch on-demand

Omari Whyte, Director of Operations, Nisolo

James Moody, Founder & CEO, Sendle

Jason Nyhus, SVP Global Sales, Digital River

Lexie Lancaster Larsen

Lexie Lancaster Larsen

COO, Spiritless

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From launch to growth: Lessons from scaling up an ecommerce business during the pandemic

View Session

Day 2

3PM BST / 10AM ET

From launch to growth: Lessons from scaling up an ecommerce business during the pandemic

Spiritless, a non-alcoholic spirits brand, took the bold step of not only launching their brand during the global pandemic, but also conducting over 100 virtual pitch meetings. Join our panellists from Spiritless and Grow Global to discuss key lessons learnt from taking the leap and how to make the most of opportunities arising from rapidly changing trends and consumer attitudes and preferences.

Watch on-demand

Lexie Lancaster Larsen, COO, Spiritless

Sarah Carroll, Founder, Grow Global

Jill Liliedahl

Jill Liliedahl

VP Business Development, Inventory Planner

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Top tips for inventory planning in an unpredictable economy

View Session

Day 2

4PM BST / 11AM ET

Top tips for inventory planning in an unpredictable economy

How do you strike a balance between optimizing stock levels and managing cash flow? Hear from Inventory Planner on the key information you need for successful inventory forecasting, how to manage seasonal products and promotions, and key tips for forecasting sales of new products. Also how to manage replenishment to avoid over- or understocks so you can maximize revenue and capture every sale.

Watch on-demand

Jill Liliedahl, VP Business Development, Inventory Planner

Daniel Johnson

Daniel Johnson

CRO, Zonos

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Take control of your cross-border business - technology and automation for global ecommerce

View Session

Day 1

4.00PM BST / 11.00AM ET

Take control of your cross-border business - technology and automation for global ecommerce

Get valuable insight from Zonos CRO, Daniel Johnson on how improving transparency and the buying experience for your international shoppers increases your customer lifetime value. Also learn how to simplify cross-border selling by automating duty and tax calculation, collection, and remittance.

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Daniel Johnson, CRO, Zonos

Tom Dixon

Tom Dixon

Ecommerce Specialist, Dept of International Trade

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

E-Exporting programme - how DIT can help you sell successfully overseas

View Session

Day 2

4.30PM BST / 11.30AM ET

E-Exporting programme - how DIT can help you sell successfully overseas

Hear from Department of International Trade (UK) ecommerce specialist, Tom Dixon, on how DIT's E-Exporting program can help you sell online overseas and the key resources available to help UK companies export their products via ecommerce.

Watch on-demand

Tom Dixon, Ecommerce Specialist, Dept of International Trade (UK Gov)

Mark Lister

Mark Lister

Chief Commercial Officer, OnBuy

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to maximize success with marketplace selling

View Session

Day 2

5PM BST / 12PM ET

How to maximize success with marketplace selling

Marketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.

Watch on-demand

Endika Villasol, Head of Marketplaces, Mister Auto

Mark Lister, Chief Commercial Officer, OnBuy

Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses

Shakhil Shah, Business Development Partner, Allegro

James Allum

James Allum

VP Regional Head - Europe, Payoneer

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Grow to Sell – what do you need to consider

View Session

Day 1

2.30PM BST / 9.30AM ET

Grow to Sell – what do you need to consider

Automate channel sponsor, Payoneer give their keynote speech followed by a workshop

Watch on-demand

James Allum, VP, Regional Head - Europe, Payoneer

Carlos Abascal, CFO, Factory14

Alex Kazim

Alex Kazim

VP Advertising, eBay Inc

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Why eBay? A look at eBay in the UK and the opportunity for sellers

View Session

Day 2

2PM BST / 9AM ET

Why eBay? A look at eBay in the UK and the opportunity for sellers

2pm BST Alex Kazim, VP & GM of Global Advertising at eBay Inc - Maximize eCommerce sales with ads. eBay will kick off day 2 at Linn Academy with an update on how sellers can maximize sales with advertising, and breakdown 3 solutions that are helping the eBay Seller community boost visibility and drive sales. Hear key acquisition strategies, followed by a workshop for eBay sellers on how to grow your customer share and capture more sales. At 2:30pm BST Simon Doe, Sr Partnerships & BD Manager, eBay Inc with 'Why eBay?' - A look at eBay in the UK with focus on how eBay sellers can grow customer share and capture more sales.

Watch on-demand

Alex Kazim, VP Advertising, eBay Inc

Simon Doe, Sr Partnerships & BD Manager, eBay Inc

Jarod Nickerson

Jarod Nickerson

CEO, Arrow Commodities

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Supply chain challenges and how to mitigate risk

View Session

Day 2

3PM BST / 10AM ET

Supply chain challenges and how to mitigate risk

Volatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.

Watch on-demand

Jarod Nickerson, CEO, Arrow Commodities

Troy Graham, VP of Partnerships, Descartes

Jason Stuckey, GM North America, Linnworks

Shannon Roddy

Shannon Roddy

Amazon Expert & Founder, Marketplace Seller Courses

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to maximize success with marketplace selling

View Session

Day 2

5PM BST / 12PM ET

How to maximize success with marketplace selling

Marketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.

Watch on-demand

Endika Villasol, Head of Marketplaces, Mister Auto

Mark Lister, Chief Commercial Officer, OnBuy

Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses

Shakhil Shah, Business Development Partner, Allegro

Scott Hoiland

Scott Hoiland

Co-founder, KetoKrate

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

The subscription model revolution - driving growth from customer loyalty

View Session

Day 1

5PM BST / 12PM ET

The subscription model revolution - driving growth from customer loyalty

The subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.

Watch on-demand

Jay Myers, Co-founder and VP of Growth, Bold Commerce

Tad Frost, COO, Short Par 4

Scott Hoiland, Co-founder, KetoKrate

Endika Villasol

Endika Villasol

Head of Marketplaces, Mister Auto

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to maximize success with marketplace selling

View Session

Day 2

5PM BST / 12PM ET

How to maximize success with marketplace selling

Marketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.

Watch on-demand

Endika Villasol, Head of Marketplaces, Mister Auto

Mark Lister, Chief Commercial Officer, OnBuy

Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses

Shakhil Shah, Business Development Partner, Allegro

Martin Bell

Martin Bell

Director of Ecommerce, Hotel Chocolat

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From storefront to ecommerce: building a successful multichannel retail operation

View Session

Day 1

3PM BST / 10AM ET

From storefront to ecommerce: building a successful multichannel retail operation

The sudden closing of storefronts along the high street and shopping centers around the world in 2020 forced many retail brands to accelerate their digital transformation and scale up their ecommerce operations to maintain sales revenue and business continuity. Join this session to hear how luxury chocolate retailer, Hotel Chocolat and US horse apparel retailer Farmhouse Tack navigated the pandemic by refocusing their marketing, customer experience and operations to build an online experience that delivered increased sales and new customers, and how they plan to continue their digital transformation to build on this momentum into 2022.

Watch on-demand

Martin Bell, Director of Ecommerce, Hotel Chocolat

Michelle Drum, E-commerce Manager, Farmhouse Tack

Matthew Carpentieri

Matthew Carpentieri

Vice President of Global Partnerships, Ruby Has Fulfillment

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From B2B to D2C: Winning strategies to go direct to your customer

View Session

Day 1

5PM BST / 12PM ET

From B2B to D2C: Winning strategies to go direct to your customer

For many of the world's most recognizable brands, selling through traditional retail outlets has been a mainstay until recently. With the accelerated growth of ecommerce and recent changes in consumer needs and buying habits, many brands are now exploring multichannel selling strategies and offering their products direct to the consumer. Hear how one of the world's biggest supermarket brands, Kraft Heinz tapped directly into the new consumer demand with their Heinz to Home offering.

Watch on-demand

Jean-Philippe Nier, Ecommerce Director, Kraft Heinz

Marco Suarez, Head of Customer Experience, Methodical Coffee

Matthew Carpentieri, Vice President of Global Partnerships, Ruby Has Fulfillment


Simon Doe

Simon Doe

Sr Partnerships & BD Manager, eBay Inc

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Why eBay? A look at eBay in the UK and the opportunity for sellers

View Session

Day 2

2PM BST / 9AM ET

Why eBay? A look at eBay in the UK and the opportunity for sellers

2pm BST Alex Kazim, VP & GM of Global Advertising at eBay Inc - Maximize eCommerce sales with ads. eBay will kick off day 2 at Linn Academy with an update on how sellers can maximize sales with advertising, and breakdown 3 solutions that are helping the eBay Seller community boost visibility and drive sales. Hear key acquisition strategies, followed by a workshop for eBay sellers on how to grow your customer share and capture more sales. At 2:30pm BST Simon Doe, Sr Partnerships & BD Manager, eBay Inc with 'Why eBay?' - A look at eBay in the UK with focus on how eBay sellers can grow customer share and capture more sales.

Watch on-demand

Alex Kazim, VP Advertising, eBay Inc

Simon Doe, Sr Partnerships & BD Manager, eBay Inc

Chris Lavoie

Chris Lavoie

Technology Partner Manager, Gorgias

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to drive conversions & retention through personalized customer experiences for Black Friday/Cyber Monday

View Session

Day 1

4.30PM BST / 11.30AM ET

How to drive conversions & retention through personalized customer experiences for Black Friday/Cyber Monday

Customer service experts, Gorgias, give a quickfire masterclass on how to excel at customer service online, how to drive revenue, customer loyalty and retention from your customer service channels and the key factors that can make your customer service a key driver of your brand during this year's Black Friday/Cyber Monday retail campaign.

Watch on-demand

Chris Lavoie, Technology Partner Manager, Gorgias

Gerda Verbickaite

Gerda Verbickaite

Head of Marketing at Sayduck

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

AR in consumer goods: Bringing the product to the customer

View Session

Day 2

2PM BST / 9AM ET

AR in consumer goods: Bringing the product to the customer

B2B ecommerce experts Redstage are joined by Sayduck to talk through the key benefits of AR in consumer goods and how you can leverage this technology to bring immersive experiences to your customers.

Watch on-demand

Chris Yin, Global Creative Director, Redstage

Gerda Verbickaite, Head of Marketing at Sayduck

James Moody

James Moody

Founder & CEO, Sendle

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Building a truly sustainable brand: from sourcing to selling

View Session

Day 2

5PM BST / 12PM ET

Building a truly sustainable brand: from sourcing to selling

How can you build a truly sustainable brand and still be profitable? And how can you ensure sustainability truly exists at all points along your supply chain, fulfilment and shipping channels? Meet our panellists who have delivered truly sustainable businesses and hear from them how they built sustainability at the core of all business operations, and how this has become one of their greatest drivers of success.

Watch on-demand

Omari Whyte, Director of Operations, Nisolo

James Moody, Founder & CEO, Sendle

Jason Nyhus, SVP Global Sales, Digital River

Tim Ahlenius

Tim Ahlenius

VP of Strategy, AmericanEagle.com

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Multichannel selling strategies and how to keep control of your brand

View Session

Day 2

2pm BST / 9am ET

Multichannel selling strategies and how to keep control of your brand

Scaling your business across multiple selling channels is key to driving growth, reaching new audiences and increasing sales. But how do you keep control of all aspects of your business and manage customer expectations across a range of retail platforms? And how do product selection and discoverability, pricing, shipping and fulfilment impact on your brand? Our panel will discuss key strategies to scale up your business across multiple retail platforms, with insights on how to leverage the benefits of each platform to maximize growth and revenue.

Watch on-demand

Iris Schiefer, Senior Strategic Partnerships Manager EMEA, Big Commerce

Tim Ahlenius, VP of Strategy, AmericanEagle.com

Iris Schiefer

Iris Schiefer

Senior Strategic Partnerships Manager EMEA, BigCommerce

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Multichannel selling strategies and how to keep control of your brand

View Session

Day 2

2pm BST / 9am ET

Multichannel selling strategies and how to keep control of your brand

Scaling your business across multiple selling channels is key to driving growth, reaching new audiences and increasing sales. But how do you keep control of all aspects of your business and manage customer expectations across a range of retail platforms? And how do product selection and discoverability, pricing, shipping and fulfilment impact on your brand? Our panel will discuss key strategies to scale up your business across multiple retail platforms, with insights on how to leverage the benefits of each platform to maximize growth and revenue.

Watch on-demand

Iris Schiefer, Senior Strategic Partnerships Manager EMEA, Big Commerce

Tim Ahlenius, VP of Strategy, AmericanEagle.com

Sarah Carroll

Sarah Carroll

Founder, Grow Global

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From launch to growth: Lessons from scaling up an ecommerce business during the pandemic

View Session

Day 2

3PM BST / 10AM ET

From launch to growth: Lessons from scaling up an ecommerce business during the pandemic

Spiritless, a non-alcoholic spirits brand, took the bold step of not only launching their brand during the global pandemic, but also conducting over 100 virtual pitch meetings. Join our panellists from Spiritless and Grow Global to discuss key lessons learnt from taking the leap and how to make the most of opportunities arising from rapidly changing trends and consumer attitudes and preferences.

Watch on-demand

Lexie Lancaster Larsen, COO, Spiritless

Sarah Carroll, Founder, Grow Global

Franchesca Gayadan

Franchesca Gayadan

VP of Enterprise Sales, Zip

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Buy Now, Pay Later: Global insights & consumer trends to optimize your ecommerce strategy in 2022

View Session

Day 2

3PM BST / 10AM ET

Buy Now, Pay Later: Global insights & consumer trends to optimize your ecommerce strategy in 2022

Join this session hosted by Zip to hear the latest global insights and trends in Buy Now, Pay Later, and how it is the fastest growing payment method today. Learn how offering installment payment options at checkout can increase your sales, AOV, conversion and revenue.

Watch on-demand

Franchesca Gayadan, VP of Enterprise Sales, Zip

Carlos Abascal

Carlos Abascal

CFO, Factory14

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Grow to Sell – what do you need to consider

View Session

Day 1

2.30PM BST / 9.30AM ET

Grow to Sell – what do you need to consider

Automate channel sponsor, Payoneer give their keynote speech followed by a workshop

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James Allum, VP, Regional Head - Europe, Payoneer

Carlos Abascal, CFO, Factory14

Calvin Green

Calvin Green

Account Director, Queryclick

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Strategies to optimize your ecommerce presence to drive growth

View Session

Day 1

5PM BST / 12PM ET

Strategies to optimize your ecommerce presence to drive growth

Join this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.

Watch on-demand

Calvin Green, Account Director, Queryclick

Blake Kidd, Director, Search & Marketplaces, Rise Interactive

Greg Gillman, CRO, MuteSix

Jay Myers

Jay Myers

Co-founder and VP of Growth, Bold Commerce

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

The subscription model revolution - driving growth from customer loyalty

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Day 1

5PM BST / 12PM ET

The subscription model revolution - driving growth from customer loyalty

The subscription model isn't new, but a new wave of ecommerce success stories have scaled up quickly by leveraging the recurring selling model. From FMCG to health and wellness, and lifestyle brands, subscription options have created the flexible, frictionless experience customers now demand, while delivering regular and growing revenue streams and customer loyalty for those brands who get it right. Hear from our panel of retail experts on the key success factors in setting up an ecommerce subscription model, and how brands can use this to create unique customer experiences and greater consumer loyalty.

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Jay Myers, Co-founder and VP of Growth, Bold Commerce

Tad Frost, COO, Short Par 4

Scott Hoiland, Co-founder, KetoKrate

Troy Graham

Troy Graham

VP of Partnerships, Descartes

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Supply chain challenges and how to mitigate risk

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Day 2

3PM BST / 10AM ET

Supply chain challenges and how to mitigate risk

Volatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.

Watch on-demand

Jarod Nickerson, CEO, Arrow Commodities

Troy Graham, VP of Partnerships, Descartes

Jason Stuckey, GM North America, Linnworks

Tosin Oke

Tosin Oke

Director of Sales, Payoneer

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Crystal Ball – what do we see coming in ecommerce?

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Day 1

3PM BST / 10AM ET

Crystal Ball – what do we see coming in ecommerce?

Join Tosin Oke, Director of Sales at Payoneer who’ll be looking into a crystal ball to share his insight on the future of payments for ecommerce businesses. Tosin will share his insights as to what he’s seeing across the industry, common themes from customer conversations and the increasing need for managing cross border payments needs.

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Tosin Oke, Director of Sales, Payoneer

Shakhil Shah

Shakhil Shah

Business Development Partner, Allegro

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

How to maximize success with marketplace selling

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Day 2

5PM BST / 12PM ET

How to maximize success with marketplace selling

Marketplace sales are growing exponentially with marketplaces' share of total online sales projected to increase from 19% in 2020 to 24% in 2025, so including marketplaces in your selling channel strategy is becoming essential to remain visible and competitive. But it can also put your products in front of a huge, ready-to-shop audience. So what are they key factors in getting your marketplace selling strategy right? Join our panel of marketplace experts and successful marketplace sellers to discover insights to help you get started with marketplace selling and tips for seller success.

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Endika Villasol, Head of Marketplaces, Mister Auto

Mark Lister, Chief Commercial Officer, OnBuy

Shannon Roddy, Amazon Expert & Founder, Marketplace Seller Courses

Shakhil Shah, Business Development Partner, Allegro

Blake Kidd

Blake Kidd

Director, Search & Marketplaces, Rise Interactive

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Strategies to optimize your ecommerce presence to drive growth

View Session

Day 1

5PM BST / 12PM ET

Strategies to optimize your ecommerce presence to drive growth

Join this session to hear strategies to optimize your ecommerce presence online. From leveraging your customer data for loyalty, acquisition and retention, to product optimization and increasing your visibility across digital channels and marketplaces, our panel of experts will talk through actionable insights and key takeaways on how to attract and convert more customers with the tools and data at your disposal.

Watch on-demand

Calvin Green, Account Director, Queryclick

Blake Kidd, Director, Search & Marketplaces, Rise Interactive

Greg Gillman, CRO, MuteSix

Michelle Drum

Michelle Drum

E-commerce Manager, Farmhouse Tack

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

From storefront to ecommerce: building a successful multichannel retail operation

View Session

Day 1

3PM BST / 10AM ET

From storefront to ecommerce: building a successful multichannel retail operation

The sudden closing of storefronts along the high street and shopping centers around the world in 2020 forced many retail brands to accelerate their digital transformation and scale up their ecommerce operations to maintain sales revenue and business continuity. Join this session to hear how luxury chocolate retailer, Hotel Chocolat and US horse apparel retailer Farmhouse Tack navigated the pandemic by refocusing their marketing, customer experience and operations to build an online experience that delivered increased sales and new customers, and how they plan to continue their digital transformation to build on this momentum into 2022.

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Martin Bell, Director of Ecommerce, Hotel Chocolat

Michelle Drum, E-commerce Manager, Farmhouse Tack

Phil Booker

Phil Booker

Head of Partnerships, Fruugo

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Coffee break with Fruugo

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Day 2

3.45PM BST / 10.45AM ET

Coffee break with Fruugo

Take a quick break with Fruugo and you could win a Playstation 5 and other top prizes at this interactive coffee break quiz. Answer 10 multiple choice questions on surprising cross border stats in this quick quiz hosted by Fruugo. Bring your best guesses! 1st prize - Playstation 5 2nd prize - Apple Airpods Pro 3rd prize - Google Nest home hub

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Phil Booker, Head of Partnerships, Fruugo

Eszter Koves

Eszter Koves

Head of Account Management, Amazon

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

View Session

Day 1

4.30PM BST / 11.30AM ET

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Join Eszter Koves from the commercial team at Amazon Shipping, to dive into findings from a RetailX report around the importance of next-day delivery in the modern climate.

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Eszter Koves, Head of Account Management, Amazon

Callum Campbell

Callum Campbell

CEO, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

The great commerce acceleration - capturing every growth opportunity in the midst of change

View Session

Day 1

2PM BST / 9AM ET

The great commerce acceleration - capturing every growth opportunity in the midst of change

Join Linnworks CEO, Callum Campbell as he looks back at an unprecedented year in commerce and unpacks how a Total Commerce approach drove growth for many retailers through recent uncertain times. Also discover what the key elements of their success was, and how retailers can build on this momentum to set themselves up for success in the new, effortless economy.

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Callum Campbell, CEO, Linnworks

Jason Stuckey

Jason Stuckey

GM North America, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Supply chain challenges and how to mitigate risk

View Session

Day 2

3PM BST / 10AM ET

Supply chain challenges and how to mitigate risk

Volatility and uncertainty in supply chains has been one of the biggest challenges for suppliers and retailers in the past year, with supply chain issues set to continue as disruptions accumulate and various economies reopen at different paces. So is it too late to put strategies in place to work around these challenges and mitigate some of the risk? Join our panel of supply chain experts as they outline key actions you can take to reduce your exposure to risk and lost sales, how to leverage your existing relationships to find solutions, and explain why those who move quickest will reap the rewards.

Watch on-demand

Jarod Nickerson, CEO, Arrow Commodities

Troy Graham, VP of Partnerships, Descartes

Jason Stuckey, GM North America, Linnworks

Simon Curd

Simon Curd

VP Product, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Total Commerce 2025: Adapting to an evolving ecommerce landscape

View Session

Day 2

2PM BST / 9AM ET

Total Commerce 2025: Adapting to an evolving ecommerce landscape

Ecommerce has experienced unprecedented growth - and challenges - in the past 18 months. Where do we go from here? This session examines emerging ecommerce trends and how they will influence the Linnworks product roadmap.

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Simon Curd, VP Product, Linnworks

Matt Heitzer

Matt Heitzer

Solution Engineer, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Achieve Total Commerce through Automation

View Session

Day 2

4PM BST / 11AM ET

Achieve Total Commerce through Automation

Automation is central to Total Commerce, helping sellers of all sizes reduce manual effort, optimize workflows and fuel growth. Discover key use cases for Linnworks powerful Automation capabilities.

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Matt Heitzer, Solutions Engineer, Linnworks

Chris Gates

Chris Gates

Product Manager, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Prepare for peak with order management best practice

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Day 2

4.30PM BST / 11.30AM ET

Prepare for peak with order management best practice

Uncover best practice strategies to streamline order management ahead of peak trading with a showcase of the latest Linnworks Order Management enhancements.

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Chris Gates, Product Manager, Linnworks

Lynn Torbett

Lynn Torbett

Partner Director North America, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Maximize the potential of the Linnworks commerce ecosystem

View Session

Day 2

3PM BST / 10AM ET

Maximize the potential of the Linnworks commerce ecosystem

This session showcases highlights from the Linnworks app store and recent updates from our partner network, including Easyship, Shipbob and Easypost.

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Alexandra Nolan, Partner Program Manager, Linnworks

Lynn Torbert, Partner Director North America, Linnworks

Monika Ratniece

Monika Ratniece

Senior Account Executive, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Linnworks 101 - an introduction to the platform

View Session

Day 1

4PM BST / 11AM ET

Linnworks 101 - an introduction to the platform

Join us for a quickfire demo of the Linnworks platform, highlighting key features that will help you automate and control your business as you scale up and grow.

Watch on-demand

Donald Morgan, Pre-Sales Engineer, Linnworks

Monika Ratniece, Senior Account Executive, Linnworks

Alexandra Nolan

Alexandra Nolan

Partner Program Manager, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Maximize the potential of the Linnworks commerce ecosystem

View Session

Day 2

3PM BST / 10AM ET

Maximize the potential of the Linnworks commerce ecosystem

This session showcases highlights from the Linnworks app store and recent updates from our partner network, including Easyship, Shipbob and Easypost.

Watch on-demand

Alexandra Nolan, Partner Program Manager, Linnworks

Lynn Torbert, Partner Director North America, Linnworks

Kat Davison

Kat Davison

Technical Success Manager, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Unlocking commerce growth with Linnworks Mobile

View Session

Day 1

5PM BST / 12PM ET

Unlocking commerce growth with Linnworks Mobile

Join our Technical Success Manager Kat for a deep dive into Linnworks Mobile. Discover how the advanced features can optimise your operations and set your business up for success.

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Kat Davison, Technical Success Manager, Linnworks

Donald Morgan

Donald Morgan

Pre-Sales Engineer, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Linnworks 101 - an introduction to the platform

View Session

Day 1

4PM BST / 11AM ET

Linnworks 101 - an introduction to the platform

Join us for a quickfire demo of the Linnworks platform, highlighting key features that will help you automate and control your business as you scale up and grow.

Watch on-demand

Donald Morgan, Pre-Sales Engineer, Linnworks

Monika Ratniece, Senior Account Executive, Linnworks

Sam Wakeford

Sam Wakeford

Customer Success Team Lead, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Strategies to navigate business challenges and minimize interruption

View Session

Day 1

4.30PM BST / 11.30AM ET

Strategies to navigate business challenges and minimize interruption

Join our expert Customer Success team as they share common business challenges and key strategies to mitigate business interruption and to manage and drive growth.

Watch on-demand

Sam Wakeford, Customer Success Team Lead, Linnworks

Anna Craddock, Senior Customer Success Manager, Linnworks

Anna Craddock

Anna Craddock

Senior Customer Success Manager, Linnworks

Analyzing the delivery promise – succeeding in peak with Amazon Shipping

Strategies to navigate business challenges and minimize interruption

View Session

Day 1

4.30PM BST / 11.30AM ET

Strategies to navigate business challenges and minimize interruption

Join our expert Customer Success team as they share common business challenges and key strategies to mitigate business interruption and to manage and drive growth.

Watch on-demand

Sam Wakeford, Customer Success Team Lead, Linnworks

Anna Craddock, Senior Customer Success Manager, Linnworks

2020 Speakers

Browse last year’s line-up of top ecommerce leaders including speakers from Facebook, Amazon, Internet Retailing and many more.

Callum Campbell

Callum Campbell

CEO, Linnworks

Are you ready for Total Commerce? 

View Session

Dani Cook

Marketplace Partnerships, Facebook

Facebook shops, your digital storefront

View Session

Fabio Esposti

Head of Product Marketing, eBay

The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools

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Berengere Chaintreau

Head of Seller Experience, eBay

The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools

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Gabrielle Hase

CEO, Soleberry Advisory

10 Steps retailers and brands can take today to get ahead of the game

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Ian Jindal

Founder, Internet Retailing

Key findings from the Internet Retailing 2020 marketplaces report

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Ines van Gennip

Country Leader, Amazon Shipping

Raising the bar on customer experience through peak

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James Alluum

VP Europe, Payoneer

How retailers are managing international payments in the ‘new world’

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Jon Fawcett

ecommerce Manager EMEA, Turtle Wax

ecommerce deep-dive with Turtle Wax

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Kevin Ward

Partnerships Director, Klarna

How online payment habits are changing

View Session

Krish Iyer

Head of Industry Relations, Shipstation

Shipping: How to keep up with customer demands

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Maria Simon

Global Product Marketing, eBay

eBay managed payments and item specifics

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Nimmy Matthews

Head of Amazon Global, EU

Future-proofing for Amazon brands and retailers

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Richard Moore

Co-Founder, Source BMX

ecommerce deep-dive with Source BMX

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Marc Moore

Co-Founder, Source BMX

ecommerce deep-dive with Source BMX

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Sara Lone

Research Director, Retail X

Global retail trends from 2020

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Tony Preedy

CCO, Fruugo

The cross-border opportunity in a turbulent environment

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Chris Dawson

Editor, Tamebay

Trading Cross Border in 2020, a panel discussion

View Session

Alex Wyatt

Global Project Manager, SimplyVAT

Trading Cross Border in 2020, a panel discussion

View Session

Irene Jeay

Senior Shipping Manager, eBay

Trading Cross Border in 2020, a panel discussion

View Session

Danny McMillan

Founder, Seller Sessions

How to diversify and maintain a resilient supply chain - panel discussion

View Session

Kian Golzari

Product Sourcing, The NBA

How to diversify and maintain a resilient supply chain - panel discussion

View Session

Steven Simonson

Supply Chain Expert

How to diversify and maintain a resilient supply chain - panel discussion

View Session

Jim Herbert

VP Europe, BigCommerce

The future of ecommerce, a panel discussion

View Session

Sarah Carroll

Founder, Grow Global

The future of ecommerce, a panel discussion

View Session

Nick Brackenbury

CoFounder, NearSt

The future of ecommerce, a panel discussion

View Session

Matthew Carpentieri

Director of Partnerships, Ruby Has Fulfillment

A look under the hood of a hyper-growth fulfillment company pre-peak

View Session

Chris Gardner

Trading Director, eBay

The eBay roadmap for 2021 and how to increase visibility with eBay marketing tools

View Session

David McDowall

COO, BrewDog

ecommcerce deep-dive with BrewDog

View Session

Nigel Brackenbury

VP Customer Service Ops, Ford

The Ford story: how the automotive industry embraced ecommerce

View Session

John Kennard

Strategic Partnerships, Google

How to expand your reach with Google Shopping selling tools

View Session

Darin Rabb

SVP, Global Brand Experience at lululemon

What is next for retail? The importance of brand experience.

View Session

Traci Inglis

D2C ecommerce Expert

What is next for retail? The importance of brand experience.

View Session

2021 Sponsors.

ebay
Payoneer
Fruugo
Bold
Rise Interactive
Hawke Media
Big Commerce
ReplyCo
Zip